Most organisations have learnt the value of putting time, effort and resource into onboarding/inducting new joiners, but few have mastered the art of saying goodbye with a hug and a wave. With the advent of Trip Advisor-style Employer feedback sites such as Glassdoor, and people merrily asserting their views on social media, treating a departing [...]

I’ve seen many an otherwise good manager fail in the fundamentals of assembling a strong team. Whether it’s the academically educated who will only consider Russell Group Grads, or the inverted snob who surrounds themselves with people similarly schooled in the university of hard knocks, Borg-like clones are never a good idea. Like any good [...]

It’s not just the three letter ones, acronyms and abbreviations of all kinds make me angry and, I’ll admit, irrational on occasion. Friends and family regularly rejoice in spotting my inconsistencies. For example, I will often say ‘HR’ rather than Human Resources, but my defence is I detest the term (and pretty much any other [...]

Businesses expect their top talent to not only be good at the day job but to know the right people (internally and externally) and keep up with the latest news and views in the industry and beyond.   An accomplished networker will be able to directly and indirectly create new business leads, gather market insights [...]

After more than 20 years in HR I’m still regularly amazed how, from little niggles and misunderstandings, great rifts and blow-ups grow. The art of letting people know what’s on your mind without annoying or dividing is mastered by very few and those that can, are unlikely to succeed on every occasion. Even the most [...]